Privacy Policy
This Privacy Policy sets out how, when and why VRIKSHH our collects, uses, discloses, and transfers information from users your when they access or use our website. You are advised to carefully read the Privacy Policy before using our website.
In this Privacy Policy the following terms shall have the meaning as assigned here:
We shall refer to VRIKSHH its successors, affiliates, and permitted assigns, including any authorized representatives acting on its behalf.
You shall mean the person visiting and accessing our website in any capacity.
Our website shall mean the official online platform operated and maintained by us
Products shall mean any goods, items, or materials offered, sold, through our website.
Services shall include all services and products made available by VRIKSHH through our website.
Minor means any individual who has not attained the age of eighteen (18) years.
Personal Information means information that alone or when in combination with other information may be used to readily identify, contact, or locate you, such as name, address, email address, or phone number. Personal Information does not include information that has been anonymized so that it does not allow a third party to easily identify a specific individual.
Sensitive Personal Information for this terms and condition shall mean a) password; b) financial information such as Bank account or credit card or debit card or other payment instrument details.
Cookies are information stored by your browser on your computer’s hard drive that are used to record and track your navigation and interaction with our website during each visit.
Information we collect:
The personal information that you voluntarily provide to us, or that may be collected by us through your use of our website, includes but is not limited to the following:
- Information provided by you during account creation or registration, including your full name, email address, and password.
- Details you provide when communicating with us through any means, which may include your email address, contact number, and postal address.
- Shipping details and billing details like delivery address, contact details, location data and other necessary detail that you may share with us for placing order or completing a transaction on our website
- Information relating to your interaction with our website, such as your browsing behaviour, time spent on specific pages, navigation patterns, clickstream data, and other behavioural analytics.
We do not collect or process any Sensitive Personal Information, except in limited circumstances where it is necessary to initiate or facilitate a refund to a bank account that is different from the one originally used by you for making payment for any of our Products while availing our Services. Such information is collected solely for the purpose of completing the refund transaction and is handled in accordance with applicable data protection laws and our internal data security protocols.
How we use your information:
We may use your information to provide and enhance our Services and communicate with you regarding our Services. We may provide your information to third parties as well to facilitate the delivery, improvement, and fulfilment of such Services, including but not limited to order processing, payment handling, and delivery of Products.
We may send emails, text messages, or other forms of communication to the email address or contact number provided by you for purposes including, but not limited to, account verification, account management, customer service, Products delivery, system maintenance, and other operational needs.
We may also use your information to send transactional emails or to provide you with information, direct marketing, online and offline advertising, and other promotional materials from time to time in connection with our Products, Services and upcoming offers.
User discretion and opt-out:
In the event you do not wish to share and store your data with us anymore, you can withdraw your consent and opt out. Please note that we may maintain information about an individual sales transaction in order to complete that transaction and for record-keeping purposes. However, this action will automatically disable part of our services, including but not limited to personalized service on our website.
Information sharing and disclosure
We may enable access of your information to our affiliates, agents, or third-party service providers in order to facilitate the provision of services offered by them. For example, your contact and delivery details may be shared with logistics partners to ensure delivery of your ordered Products, or your payment information may be shared with authorized payment gateways to process transactions securely.
Our website receives and stores all Personal Information shared by you from time to time and exercises reasonable efforts to protect such information from unauthorized access, disclosure, or misuse.
Cookies
We use cookies that allows us to make our website more interactive so that you can fully utilize our services. It allows us to automatically collect and temporarily store certain information about your visit at our website, which helps us improve user experience and our website performance. This information may include:
- The domain name from which you access the internet;
- The date and time of your visit at our website;
- The specific pages you view on our website; and
- The referring website address (i.e., the website from which you accessed our site).
You may disable cookies at any time through your browser settings; however, doing so may affect the functionality and quality of the services we provide.
Deletion of information
In the event that you would want us to delete all your existing data stored with us, you may request the same by writing us at Upon such request, we might retain some of your basic information as necessary for the operation of our website and for compliance with legal or regulatory obligations., whereas other Personal Information shall be deleted and destroyed, and we will not recover the same thereafter.
Children’s Privacy
We provide general information about our company, its history, and our Products, intended for a general audience. If you are under the age of 18 (“minor”), you may access and use our website only under the supervision and with the consent of a parent or legal guardian.
We do not knowingly collect personal information from a minor without verifiable parental consent. If we become aware that we have inadvertently collected personal information from a minor without such consent, we will take appropriate steps to delete such information promptly.
If a minor has registered or signed up for a Products or Service, we may contact them in relation to that specific service, however, further communications or data collection will be subject to parental approval, where required by law.
Changes in privacy policy
We may update or amend this Privacy Policy from time to time, and you are advised to review it periodically to stay informed of any changes. We shall not be held liable in any manner for any failure on your part to review the updated Privacy Policy. Your continued access to or use of our website and its Services after any such modifications shall constitute your acceptance of and consent to the revised Privacy Policy.
Contact us:
If you have any questions concerning our Privacy Policy, feel free to contact us operations.gvnmarketing@gmail.com
Our website and the privacy policy is published in compliance with Rule 3(11) of the Information Technology (Intermediaries Guidelines) Rules, 2011 (“IT Rules”), which mandates the disclosure of the name and contact details of the Grievance Officer on the website.
In accordance with Rule 3(4) of the IT Rules, the Grievance Officer shall acknowledge or respond to any such complaint regarding a violation of Rule 3 within 36 (thirty-six) hours of receipt and shall redress the complaint within 1 (one) month from the date of receipt.