TERMS & CONDITIONS
These Terms and Conditions govern the use of our website and any transaction between VRIKSHH and the individual or entity accessing the website.
By accessing and using our website, and by placing an order for any Products or Services offered, you agree to be bound by these Terms and Conditions, in full and without reservation. If you do not agree with any part of our Terms and Conditions, please refrain from using our website.
DEFINITIONS
In this Term and Condition the following terms shall have the meaning as assigned here:
We shall refer to VRIKSHH its successors, affiliates, and permitted assigns, including any authorized representatives acting on its behalf.
You shall mean the person visiting and accessing our website in any capacity.
Our website shall mean the official online platform operated and maintained by us.
Products shall mean any goods, items, or materials offered, sold, through our website
Services shall include all services and products made available by VRIKSHH through our Website.
Damaged Products shall mean any product that is received by you in a physically impaired, defective, or non-functional condition that materially affects its intended use or value, including but not limited to products with visible defects, breakage, missing parts, or operational failures occurring prior to or during delivery.
COD shall mean payment method wherein you pay for the ordered products in cash (or through acceptable digital means, such as UPI or debit card, where applicable) at the time of delivery.
Marks shall mean and include all trademarks, service marks, trade names, logos, brand names, domain names, and any other identifiers whether registered or unregistered, that are displayed on our website.
Our Content shall mean and include, without limitation, all content made available through our website, including text, images, graphics, audio, video, user interfaces, visual interfaces, photographs, trademarks, logos, artwork, designs, layout, look and feel, structure, selection, coordination, expression, and arrangement of such content.
CUSTOMER CONSENTS AND CONFIRMATIONS
We encourage you to review our Privacy Policy, which explains how, when and why your personal information is collected, used, disclosed and transferred when you access or use our website. By continuing to use our website, you acknowledge and consent us to the collection, use, transfer, and disclosure of your personal information as described in the Privacy Policy.
SHIPPING POLICY
We process the ordered Products for shipping upon (i) confirmation of the said order, and (ii) receipt of the applicable purchase price, in the case of prepaid orders.
The Products shall be shipped to the address specified by you at the time of checkout as the designated Shipping Address, subject to the condition that such address falls within a serviceable area, as solely determined by us.
Upon shipment of the Products, we may provide you with a shipment tracking number to your email address, contact number provided by you at the time of placing the order. You may use this tracking number to monitor the shipment status and obtain real-time updates on the location and estimated date of delivery of the Products.
We may provide you with an estimated delivery date and time based on your location, however, the actual delivery timelines may vary due to factors beyond our reasonable control, including but not limited to geographical location, adverse weather conditions, traffic disruptions, or unforeseen logistical constraints.
RETURN & REFUND POLICY
Products shall be eligible for return and refund only in the event they are received by you in a damaged or defective condition (“Damaged Products”). No return or refund shall be accepted under any circumstances where the Products have been delivered in undamaged condition and in accordance with the specifications of the original order. We advise you to inspect the Products carefully at the time of delivery itself and notify us vpngreens1@gmail.com
Return: You must initiate a request for the return of any Damaged Products immediately upon delivery or notify us at operations.gvnmarketing@gmail.com within twenty-four (24) hours from the time of such delivery. Return requests shall be accepted only if the Products are in the same condition as at the time of delivery, without any additional damage, alterations, or signs of use. Our authorized agent may conduct an inspection of the Damaged Product to verify the condition of the same. You are also required to provide our authorized agent with the original purchase receipt received at the time of delivery. Failure of aforementioned requirements shall render your return request invalid, and the Products shall not be accepted for return.
Refund: Refund will be initiated after the Damaged Product is returned/handed to our agent/delivery personal. The refund amount will be credited to the original bank account used for the purchase of the Damaged Products. Where the Damaged Products were purchased via Cash on Delivery (COD), you will be required to provide valid bank account details to facilitate such refund at the time the return and refund request is submitted. Refunds for COD transactions shall be made exclusively via electronic bank transfer. We shall not be liable for any delays resulting from incomplete or incorrect bank information provided by you. The refund amount shall be credited to your designated bank account within five (5) to seven (7) working days.
OUR INTELLECTUAL PROPERTY RIGHTS
We are the proprietor and true owner of trademarks, service marks, trade names, logos, and other identifiers Marks displayed on our website. You are strictly prohibited from using, displaying, reproducing, or distributing the Marks in any form without our prior written consent or the respective rights holder.
We are the actual owner of our website. Unless expressly stated otherwise, all content featured on our website, including images, illustrations, designs, icons, photographs, video clips, text, and other materials collectively, along with the Marks as defined above, the our Content is our intellectual property or our licensors, partners, or affiliates, and is protected under Indian law.
The overall compilation of content on our website is the exclusive property of VRIKSHH and is similarly protected under law.
Unauthorized use, reproduction, distribution, or modification of any content from our website is strictly prohibited and may violate intellectual property rights.
LIMITED LICENSE AND ACCESS TO OUR WEBSITE
Subject to the Terms and Conditions set forth in this Terms and Conditions grants you a non-exclusive, non-transferable, limited right to access, use and display our website and the materials thereon for non-commercial purpose only. You agree not to interrupt or attempt to interrupt the operation of our website in any manner.
WAIVER
Our failure to partially or fully exercise any right, or any waiver of a breach of these Terms and Conditions by you, shall not prevent our subsequent exercise of such right or be deemed a waiver of any subsequent breach by you of the same or any other provision of these Terms and Conditions. All rights and remedies available to us under these Terms and Conditions and any other applicable agreement shall be cumulative, and the exercise of any one right or remedy shall not limit our right to exercise any other right or remedy.
SEVERABILITY
If any provision of these Terms and Conditions is found to be invalid or unenforceable, in whole or in part, such provision shall be disengaged from these Terms and Conditions, and the remaining provisions shall continue in full force and effect, as permitted by law.
DISPUTE RESOLUTION
These Terms and Conditions will be governed by the laws of Tamil Nadu, India without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the Courts in Tamil Nadu for any disputes relating to your use of our website.
TERMINATION
We reserve our rights to fully terminate or restrict your access to our website without prior notice at our sole discretion.Even if your access to our website is terminated, these Terms and Conditions will continue to apply.
DISCLAIMER
The content on our website may have errors and we do not guarantee that the information on our website is accurate, complete, or reliable. If you choose to rely on any information on our website, you do so entirely at your own risk. We may make changes to our materials and the products, programs, services or prices (if any) described in our website at any time without notice.
YOUR COMPLAINTS
Any complaints should be addressed to us at operations.gvnmarketing@gmail.com
We reserve the right to update and revise these terms and conditions at any time. Your continued use of our website constitutes acceptance of the updated terms and conditions. Please review the terms and conditions regularly to stay updated.